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Nadex Help Center

Answers to popular questions by categories.

  • General Questions
  • Deposit / Withdrawal
  • Nadex Staking
  • Nadex Cloud Mining
  • Nadex Arbitrage
  • Nadex Trading
  • Nadex Card
  • Nadex Careers
General Questions
In this section you will find answers to frequently asked questions about our service and terms of cooperation.
What does Nadex Ecosystem offer to its clients?
Nadex Ecosystem provides simplified and secure access to four blockchain destinations: Nadex Staking, Nadex Cloud Mining, Nadex Arbitrage, and Nadex Trading. Clients can conveniently engage in these services to explore various avenues for earning money in the cryptocurrency space.
What is the best direction to choose for earning money?
The best direction for making money depends on individual preferences, risk tolerance, and investment goals. Each service offered by Nadex Ecosystem provides unique opportunities for earning money in the blockchain space. Clients are encouraged to explore the different options and choose the one that aligns best with their financial objectives.
Can I use Nadex Ecosystem if I don't have a cryptocurrency wallet?
No, you need a cryptocurrency wallet to use Nadex Ecosystem's services. It is essential for securely storing and managing your digital assets.
What currencies do you accept?
We accept a variety of cryptocurrencies, including BTC, ETH, LTC, DOGE, BCH, DASH, SOL, TRX, BNB, XRP, TON, MATIC, USDT BEP20, USDT TRC20, USDC BEP20, and USDC TRC20.
I am under 18 years old. Can I use your platform?
No, the services offered by Nadex Ecosystem are strictly available to individuals who are 18 years old and above.
How do you protect my personal and user data?
We prioritize the security and privacy of our clients' personal and user data. Our platform employs robust encryption protocols, multi-factor authentication, and regular security audits to safeguard sensitive information.
What information is required from the user to get started with Nadex Ecosystem?
To get started, users need to register with their login and email. Additionally, they can optionally set their first and last name in the settings according to their preference.
Can I create multiple accounts?
No, multiple accounts creation is not permitted. Each user is allowed to have only one account to maintain transparency and fairness within the ecosystem.
How can I regain access to my account?
Users can regain access to their account by following the password recovery process. This typically involves verifying ownership through email or other authentication methods.
How does Nadex Ecosystem ensure security?
Nadex Ecosystem prioritizes security through robust encryption, multi-factor authentication, regular security audits, and adherence to best practices in cybersecurity.
How does Nadex Ecosystem benefit from the services offered?
Nadex Ecosystem benefits from the services it offers through the operations conducted in all presented directions. The company earns profits from these operations, deducting fixed remuneration provided to clients. This business model ensures a sustainable revenue stream for the company while providing services to clients.
Is KYC required?
No, using the services of Nadex Ecosystem does not require KYC (Know Your Customer) verification. We prioritize user privacy and provide simplified access to blockchain services without the need for extensive identity verification.
Deposit / Withdrawal
In this section you will find answers to the most popular questions about deposits and withdrawals.
What payment methods can I use to deposit funds?
You can deposit funds using various cryptocurrencies including BTC, ETH, LTC, DOGE, BCH, DASH, SOL, TRX, BNB, XRP, TON, MATIC, USDT BEP20, USDT TRC20, USDC BEP20, and USDC TRC20.
What is the main currency of my Nadex Ecosystem account?
The primary internal currency of your Nadex Ecosystem account is the local currency USD (United States Dollar).
What is the exchange rate for currency conversion to USD?
The exchange rate for converting currencies to USD is determined by the market value on the Binance exchange. Currency values within our system are updated every 10 minutes.
Minimum deposit amount?
The minimum deposit amount is 1 USD. Transfers below 1 USD will be burned.
Maximum deposit amount?
There is no maximum deposit amount, allowing for flexibility in funding your account.
Are there any deposit fees?
We do not charge any fees for deposits. However, you should consider the fee for sending cryptocurrency, which is taken by the blockchain for the delivery of the transaction.
How long does it take for funds to reach my balance?
The time of crediting the balance varies depending on the currency used and the amount of funds. Typically, it takes anywhere from 5-20 minutes. However, in some cases, transaction confirmation can take up to several hours due to network load.
How can I withdraw funds from my Nadex Ecosystem balance?
To withdraw funds from your Nadex Ecosystem balance, you need to set the wallet address in your personal cabinet under the "Wallets" section. Afterward, you can make a withdrawal request in the "Withdrawal Funds" section.
Minimum withdrawal amount?
The minimum withdrawal amounts vary depending on the cryptocurrency: BTC: 30 USD, ETH: 15 USD, LTC: 5 USD, DOGE: 1 USD, BCH: 5 USD, DASH: 1 USD, SOL: 1 USD, TRX: 1 USD, BNB: 1 USD, XRP: 10 USD, TON: 5 USD, MATIC: 10 USD, USDT BEP20: 1 USD, USDT TRC20: 10 USD, USDC BEP20: 1 USD, and USDC TRC20: 10 USD.
Maximum withdrawal amount?
There is no maximum withdrawal amount, allowing you to withdraw funds as needed.
Are there any withdrawal fees?
No, we do not charge any withdrawal fees, including network fees.
How long does it take to withdraw funds from Nadex Ecosystem?
Withdrawals can take up to 24 hours from the time of application. Our specialists ensure the security of the withdrawal by verifying the account for unauthorized entry.
Can I cancel my withdrawal request?
No, once you have created a withdrawal request, you cannot cancel it. However, you can return the funds back once you receive the withdrawal.
Nadex Staking
In this section you will find answers to the most popular questions about Nadex Staking.
How does Nadex Staking work?
Nadex Staking operates by depositing client funds into short-term staking positions on favorable conditions offered by partner exchanges. Clients earn daily profits based on the staking rewards generated by their deposited funds.
How do I activate the Nadex Staking package?
To activate the Nadex Staking package, you need to replenish your balance and navigate to the "Open Deposit" section on the platform. From there, you can select the desired staking package and initiate activation.
Minimum package activation amount?
The minimum amount required to activate a Nadex Staking package is $25.
Maximum package activation amount?
The maximum amount for activating a Nadex Staking package is $300,000.
How many packages can I activate?
You can activate an unlimited number of staking packages according to your investment preferences and available funds.
Can I use compound interest?
Yes, clients have the option to utilize compound interest to maximize their earnings. This feature allows accrued profits to be reinvested into the staking package, resulting in exponential growth over time.
Can I close an active package early?
Yes, clients have the flexibility to close an active staking package ahead of its term by paying a commission. The commission ranges from 20% to 30% depending on the remaining duration of the package.
When will I start to profit from the Nadex Staking package?
Profits from the Nadex Staking package are accrued daily and will start accumulating as soon as the package is activated. The rate of return increases with the chosen term of the package.
Can I choose the term of the package?
Yes, clients have the flexibility to choose the term of their staking package according to their investment strategy and goals. Longer terms typically result in higher rates of return.
When can I receive the principal amount of the package activation?
The principal amount of the package activation will be refunded at the end of the chosen term.
Nadex Cloud Mining
In this section you will find answers to the most popular questions about Nadex Cloud Mining.
How does the Nadex Cloud Mining service work?
Nadex Cloud Mining operates by increasing computing power through additional rent from proven data center partners. This increased computing power generates income both for the company and its clients. Clients can participate in this process by activating cloud mining packages, which contribute to the overall computing power and subsequently earn profits.
How do I activate the Nadex Cloud Mining package?
To activate the Nadex Cloud Mining package, you need to replenish your balance and navigate to the "Open Deposit" section on the platform. From there, you can select the desired mining package and initiate activation.
Minimum package activation amount?
The minimum amount required to activate a Nadex Cloud Mining package is $50.
Maximum package activation amount?
The maximum amount for activating a Nadex Cloud Mining package is $300,000.
How many packages can I activate?
You can activate an unlimited number of cloud mining packages according to your investment preferences and available funds.
Can I use compound interest?
No, the compound interest option is not available in this service. The lease of the computing capacity begins from a minimum of 30 calendar days, thus compound interest is not applicable.
Can I close an active package early?
Yes, clients have the option to close an active cloud mining package before its term ends. However, early closure may incur a commission fee, and the exact percentage depends on the remaining duration of the package.
When will I start earning profits on my Nadex Cloud Mining package?
Profits from the Nadex Cloud Mining package start accruing as soon as the package is activated. The rate of return increases with the chosen term of the package.
Can I choose the duration of the package?
Yes, clients have the flexibility to choose the duration of their cloud mining package according to their investment strategy and goals. Longer terms typically result in higher rates of return.
When can I receive the principal amount of the package activation?
The principal amount of the package activation will be returned at the end of the chosen term.
Nadex Arbitrage
In this section you will find answers to the most popular questions about Nadex Arbitrage.
How does the Nadex Arbitrage service work?
Nadex Arbitrage operates by leveraging price differences between assets on different exchanges. For example, buying an asset like BTC on exchange A at a lower price and selling it on exchange B at a higher value. With automated arbitrage trading across more than 24 partner exchanges, clients can profit from these price differentials.
How do I activate the Nadex Arbitrage package?
To activate the Nadex Arbitrage package, you need to replenish your balance and navigate to the "Open Deposit" section on the platform. From there, you can select the desired arbitrage package and initiate activation.
Minimum package activation amount?
The minimum amount required to activate a Nadex Arbitrage package is $75.
Maximum package activation amount?
The maximum amount for activating a Nadex Arbitrage package is $300,000.
How many packages can I activate?
You can activate an unlimited number of arbitrage packages according to your investment preferences and available funds.
Can I use compound interest?
Yes, clients have the option to utilize compound interest to maximize their earnings with the Nadex Arbitrage package. This feature allows accrued profits to be reinvested, resulting in exponential growth over time.
Can I close an active package early?
Yes, clients have the flexibility to close an active arbitrage package before its term ends. However, early closure may incur a commission fee ranging from 20% to 30% depending on the remaining duration of the package.
When will I start to profit from the Nadex Arbitrage packag
Profits from the Nadex Arbitrage package start accruing as soon as the package is activated. The rate of return increases with the chosen term of the package.
Can I choose the term of the package?
Yes, clients can choose the term of their arbitrage package according to their investment strategy and goals. Options include 15, 30, 45, or 60 days, with longer terms typically resulting in higher rates of return.
When can I receive the principal amount of the package activation?
The principal amount of the package activation will be refunded at the end of the chosen term.
Nadex Trading
In this section you will find answers to the most popular questions about Nadex Trading.
How does the Nadex Trading service work?
Nadex Trading operates through professional cryptocurrency trading conducted by experienced traders and analysts, leveraging unique software tools. This approach aims to maximize profits by capitalizing on market opportunities and employing strategic trading techniques.
How do I activate the Nadex Trading package?
To activate the Nadex Trading package, you need to replenish your balance and proceed to the "Open Deposit" section on the platform. From there, you can select the desired trading package and initiate activation.
Minimum package activation amount?
The minimum amount required to activate a Nadex Trading package is $100.
Maximum package activation amount?
The maximum amount for activating a Nadex Trading package is $300,000.
How many packages can I activate?
You can activate an unlimited number of trading packages according to your investment preferences and available funds.
Can I use compound interest?
Yes, clients have the option to utilize compound interest to enhance their earnings with the Nadex Trading package. This feature allows accrued profits to be reinvested, leading to potential exponential growth over time.
Can I close an active package early?
Yes, clients have the flexibility to close an active trading package before its term ends. However, early closure may incur a commission fee ranging from 20% to 30%, depending on the remaining duration of the package.
When will I start receiving profits from the Nadex Trading package?
Profits from the Nadex Trading package start accruing as soon as the package is activated. The rate of return increases with the chosen term of the package.
Can I choose the term of the package?
Yes, clients can choose the term of their trading package based on their investment strategy and objectives. Options include various durations, and selecting a longer term typically results in higher rates of return.
When can I receive the principal amount of the package activation?
The principal amount of the package activation will be refunded at the end of the chosen term.
Nadex Card
In this section you will find answers to the most popular questions about Nadex Card.
What are the eligibility criteria for obtaining a Nadex Card?
The Nadex Card can be issued to individuals aged 18 and above, making it accessible to a wide range of users interested in leveraging cryptocurrency and traditional currency for their financial transactions.
What fees are associated with the Nadex Card?
There's a one-time card issuance fee of $20. Recharging the card incurs a fee of 2.5%. Transactions made outside the U.S. territory attract an additional fee of 1% + $0.5, and this is the same for currency conversion when payments are made in a currency other than the dollar.
Are there any charges for card authorization and cash withdrawals?
Card authorization is free of charge worldwide, offering global convenience without additional fees. However, it's important to note that cash withdrawals from ATMs are not supported with the Nadex Card.
What are the spending limits on the Nadex Card?
The card has a daily spending limit of $5000 and a monthly limit of $30000, allowing for substantial transactions while managing spending.
Are there any restrictions on what the Nadex Card can be used for?
Yes, the card cannot be used for activities such as cryptocurrency mining, services in the adult industry, money services business, stock promotion, waste management, casino and financial gaming, transactions involving cryptocurrency, and any government or military-related activities.
How long is the Nadex Card valid, and how long does issuance take?
The card has a validity period of 3 years, providing users with a long-term financial tool. The issuance process is quick, taking only 3 to 15 minutes depending on network congestion.
Is a Know Your Customer (KYC) process required for the Nadex Card?
No, there is no KYC process required for obtaining the Nadex Card. Applicants only need to provide their first and last names.
How does the Nadex Card ensure secure payments?
The card supports 3D Secure for secure online payments, enhancing the safety of transactions. The 3D Secure code can be found in the "My Card" section of your personal profile.
Can the Nadex Card be used for contactless payments?
Yes, the card is compatible with NFC (Near Field Communication) for convenient contactless payments, aligning with modern payment trends.
How can I top up my Nadex Card, and in which countries is it operational?
You can replenish your Nadex Card with cryptocurrency using more than 10 different payment methods, offering flexibility in how you manage your funds. The card is operational in over 100 countries, ensuring its utility on a global scale.
Where can I find the billing address and detailed card information?
The billing address for your card and detailed card information can be found in the "My Card" section of your personal cabinet. To access detailed information, click on the "Show Details" button within this section.
Nadex Careers
In this section you will find answers to the most popular questions about Nadex Careers.
What is Nadex Careers and how does it work?
Nadex Careers is a system designed for real leaders, offering incentives for activity such as career growth, increased rewards, and cash bonuses. It operates on a structure where members can progress through Career Ranks based on their achievements and contributions to the system. Members have the flexibility to develop their own structure and can earn rewards from various activities within the system.
How do I become a member of Nadex Careers?
You automatically become a member of Nadex Careers upon joining the Nadex Ecosystem platform. Simply register an account and you'll be enrolled in the Nadex Careers system.
Can I become a Nadex Careers member without an active package?
Yes, you can become a member of Nadex Careers without an active package. However, an active package is required to advance to higher Career Ranks and unlock additional rewards.
What is Career Rank and how do I get my next Career?
Career Rank is your status within the Nadex Careers system, determined by your level of activity and performance. Advancement to the next Career Rank is achieved by meeting specific criteria, such as maintaining an active package for a certain amount and achieving milestones outlined by the system.
Where can I find my personalized link for partner referrals?
You can find your personalized referral link for partner referrals in the "My Career" section of the platform.
What is first level partner turnover?
First level partner turnover refers to the turnover generated by your directly referred partners. It directly influences your career growth and rewards within the system.
When is my affiliate compensation paid?
Affiliate compensation is paid instantly and credited to your balance. You can choose to withdraw the funds or reinvest them back into the system.
Where can I track my performance statistics?
You can track your performance statistics, progress, and details of your achievements in the "My Career" section of the platform. This section provides comprehensive insights into your activity within the Nadex Careers system.
Do I receive a reward for using any Nadex Ecosystem service by my partner?
Yes, you receive a reward for using any Nadex Ecosystem service by your partner. Rewards apply to all services offered, including Nadex Staking, Nadex Cloud Mining, Nadex Arbitrage, and Nadex Trading.
Will I get a bonus if my affiliate reinvests profits?
Yes, you will receive a bonus if your affiliate chooses to reinvest their profits. This bonus is credited automatically to your balance and is available for withdrawal or reinvestment.
How do I get a bonus for getting a new Career?
You automatically receive a bonus for achieving a new Career Rank. The bonus is credited to your balance and can be withdrawn or reinvested according to your preference.
Can I change my upline?
No, the upline cannot be changed. However, you can open a new account with the desired upline if necessary.
Where can I find promotional materials for effective promotion?
Promotional materials can be found in the "My Career" section of the platform. Simply click on the desired section under your personal link to access the available materials.
Do rewards from invited affiliates expire?
No, rewards from invited affiliates do not expire. You continue to receive rewards from your invited affiliates for as long as they remain active within the system.
Can I invite myself or create multiple accounts to receive referral rewards?
No, creating multiple accounts or self-referring is strictly prohibited. If our system detects multiple accounts, including the original account, all of them will be blocked to maintain fairness and integrity within the system.